client

Uni Crest

ROLE

Website design & rebuild

year

2026

Making trust visible before the first conversation

A website for a small advisory service — rebuilt so the people behind it, not a logo, do the convincing.

THE PROBLEM

Parents evaluating a boutique counselling practice had no way to tell it apart from a template agency site — and nothing on the old site let two senior counsellors put their own name and track record behind the promise.

THE APPROACH

The fix wasn’t a redesign for its own sake — it was deciding what actually earns a parent’s trust before they ever speak to a counsellor.

01

Audited the old site against what parents actually needed to decide — proof, not polish.

02

Rebuilt the homepage around the counsellors themselves, with track record stated up front.

03

Rewrote “why us” as specific, scannable reasons instead of general reassurance.

SOLUTION

RESULT

A site that leads with the counsellors’ own track record, rather than a general claim of expertise — built to be believed before the first consult.